Customer Service Department of Hunan Ramzed Medical Imaging Technology Co., Ltd. has a complete service structure and service system. With strong R & D strength and technology, it is committed to providing customers with strong technical support and fast and efficient after-sale services, as well as helping customers reduce maintenance cost, dissolve medical risk, expand medical business, create more values for clinical care.
opened for 24 hours a day, always provide you with quick technical support.
Cooperation with global famous logistics companies to ensure the accessories can be delivered to your hands timely and accurately.
Senior technical support engineers provide online support directly .
Standardized on-site service process ensure a thorough settlement of customer problems can be provided.
All maintenance service requirements during the contract period
Provide unlimited spare parts replacement and human service as required
The company provides planned equipment maintenance for users in order to prolong the service life of equipment
Priority supply on required spare parts.
Higher startup guarantee rate
Cost is fixed and controllable, and it’s easy to maintain cost budget, and experience has shown that warranty costs are lower than single repairs cost.
Simplify the decision-making process, shorten the downtime, improve operating efficiency
Carry out overall inspection for equipment, timely detect hidden trouble and deal with it in advance. The original maintenance, debugging and calibration service to restore the equipment to the best performance, reduce the probability of occurrence of hidden failures, improve the operation rate, save the cost of maintenance.